Pick, Pack, and Ship
Once your orders are entered by a customer or a through the back-office order system, you can use the pick, pack, and ship process to quickly and accurately fulfill orders. The picking process will give you a list of all item you need to get ready; the pack will allow you to mark those items as packed and get a pack list; the shipping process will let you manifest your shipments and get shipping labels to send your orders out the door.
Go to Ecommerce > Pick Items to start the process. Only products that require shipping and have a valid shipping method will show up in the pick page.
You can find items to pick based on the order created date, shipping method, products, or ship-to location.
Once you have your list, you can group by product/variant to make it easier to find the total quantity of items you need to get ready to pack. You can export the list and check off items as you pick them from your shelves. Use the checkboxes to select all the items you picked and click Mark As Picked.
Now that you have a list of picked items, go to Ecommerce > Pack Orders to package all of the items. Only items you marked as picked will show up in this step.
You can filter items to be packed by order number, ship-to location, or shipping method.Use the checkboxes to select the items you want packed. You can choose to create packing slips now or on the ship step.
After you packed your items, go to Ecommerce > Cart > Shipping > Ship Orders.You can filter your shippable items based on the order number, ship-to location, shipping method, and manifest status. You can create packing slips on this page.
Before you can mark items as shipped, you must manifest the orders. You can only manifest items in bulk if they have the same shipping method. Use the checkboxes to select an item with a pending manifest status and click on Create Shipments.
The system will use the weight of the order to determine the shipping costs, but you must select the appropriate package type or dimensions for the package to complete the process.
After your items are manifested, you can click on the shipping id to get the shipping label.
Search your shipments for everything that is manifested and use the checkboxes to select which items you want to mark as shipped. Click on Marked as Shipped and the system will send notifications to all of your customers.