Sending Announcements
Send system announcements to your team members through the system. Announcements will always show across the top of users’ screen. You can also choose to include the announcement on a users’ calendar; they must include announcements in their calendar settings.
You must have the User Permission 'Announcements' to create and send system announcements.
Go to the Home > Announcements to compose your announcement and choose the recipients. In the Add New Announcement popup, enter a short title for the announcement and choose the announcement display date. You can also choose a last display date, which determines how long the announcement will display across the top of a users site and how many days it shows on the calendar.
If you need to add some more information for your announcement, you can add a Detailed Message. The Detailed Message is what users will see once they click on the announcement, whereas the Short Title is what users see when the announcement is displayed at the top of their page.
There are a few things you should consider when choosing recipients. By default, the announcements are set to use 'No Publishers', and 'No Departments', which means that only users without a publisher or department will receive the announcement. If you wish to send the announcement to all of your users, you can change these fields to 'All Publishers', and 'All Departments'. There is also the option to select a specific publisher or department, if you only need the announcement to go out to a certain group. You can also pick and choose individual users to send the announcement to. If you are choosing individual users, you will need to update the publisher and department fields accordingly.
Your announcement will display across the top of any users screen to whom you sent the message. It will also show up in their calendar if their calendar widget is set up to 'Show Announcements', and you chose 'Show in Calendar'. If a user clicks on the announcement from either the calendar widget, or the top of their screen, they will see the announcement details.
If you set Accept Responses to yes, the user can send feedback. To view feedback for your announcements, click on the View Responses icon on the Announcements page. On the responses page, you will see any comments made, and who they were made by.