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Finance Emails
Invoice Emails Sender
  • Specify what email address invoices should be sent from. By default, this is set to the AR Email. The other options include User and Order Rep. When set to User, invoice emails will always appear to be sent from the logged in user generating the email. When set to Order Rep, invoice emails will always appear to be sent from whoever was the rep on the order associated with the invoice, regardless of who is generating the email. When set to Order Rep, if sending a special invoice not associated with an order, the system will default back to the AR Email.

Enable Payment Failure Notifications

When enabled, you will receive notifications of payments that have failed to process. If your Send CC Transaction(s) Summary or Send ACH Transaction(s) Summary system configurations are enabled, then information about failed payments will be included in these summary emails. If those configurations are turned off, then you will receive an individual notification email whenever a payment fails to process.

Updated 04/04/2025