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Merge Contacts/Subscribers

You can merge contacts or subscribers from the contact details page. Merging a contact will remove the merged record from the system and combine the record into the new contact.

Danger

The merge action cannot be undone.

  • You must have the Merge Inactive Contacts permission.

  • Deactivate the contact from the contact details page. You can now merge the inactive contact with an active contact.

  • Type in the name of an active contact you want to merge with your inactive contact.