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Dynamic Attribute Settings

There are additional fields you can use to help organize your attributes. You can also have attributes display in other areas of the system.

  • Description: Add a description to let a user know what the purpose of the attribute.

  • Publisher: the publisher field will restrict what attributes will display on tickets based on the company. For example, if you assign a ticket dynamic attribute to publisher ABC but your advertiser’s publisher is XYZ, then you won’t be able to use that ticket attribute on the advertiser.

  • Sort Order: The sort order determines the order attributes display on a page and in drop-downs. If you want an item to show up first in a list, enter the number 1.

  • Default Value: Enter a value you want to the system to automatically populate an attribute when a user adds one to a ticket. The default value is meant to use with single select field types.

  • Active: Put the attribute into action! You can disable your attributes at any time. 

  • Required: A user will have to enter the attribute when entering an order. The user will see a prompt to enter data when viewing a ticket. 

  • Show in Client Center: Only works for support tickets. A customer will see the attribute when they view their tickets in client center.

  • Show in MagBuilder: A ticket that displays in MagBuilder will show up when you hover over the info icon on the MagBuilder run sheet.

  • Show on Line Item: Show on line items allows a user to enter the field when entering an order. You can only use the text field or single select field type for line item attributes.

  • Show on Reserved Product Scheduler: Choose to display this dynamic attribute on the Reserved Product Scheduler. Available on order, company, and ticket attributes that are set up to show on line items, you can select as many attributes to display as you need. They will be shown when hovering over a scheduled item. You will only see this setting if you have Reserved digital media products enabled in your system.

  • Client Facing/Public: On contact and order dynamic attributes, enable this setting to allow customers to view and update the dynamic attribute when checking out of the ecommerce storefront. Any contact dynamic attributes without this setting will not be visible to your contacts. When in the portals or checking out on the ecommerce storefront, contacts will have the option to enter or update information for these dynamic attributes, but they will not be required. Any updates made to the attributes by your contacts will be reflected within Ad Orbit. Currently, this setting is only available for contact and order dynamic attributes.

    • Client Facing/Public Required: If you enabled the ‘Client Facing/Public’ setting on a contact or order dynamic attribute, then you also have the choice to make it required. With this setting, the contact will be required to enter information in the dynamic attribute field before they can proceed through the checkout process on the ecommerce storefront. Any updates made to the attributes by your contacts will be reflected within Ad Orbit. Currently, this setting is only available for contact and order dynamic attributes. The ‘Client Facing/Public Required’ setting is different from the ‘Required’ dynamic attribute setting. Required is for internal use, whereas this setting is to make the attribute required for your customers.

  • Product Type: This optional field allows you to pick and choose if you only want the attribute to apply to specific product types, such as Event line items, or Digital Media. If you leave this field blank, the attribute will apply to all of your tickets. If you choose a product type, the attribute will only be displayed on that product type, and not on others.

    • Product Subtype: Only applicable if you chose the Digital Media Product Type, this field allows you to choose which type of digital media product you wish the attribute to apply to (impression, slot, reserved, or targeted display). If left blank, the attribute will apply to all digital media items. If you choose a subtype, the attribute will only show on those digital media products.

    • Product: Only applicable if you chose the Service Product Type, or a Digital Media Product Subtype, this field allows you to get even more granular and choose the specific products that the attribute should be used on. This gives you a lot of flexibility, in that you can pick and choose very specific items that an attribute can be used for. If left blank, the attribute will apply to all products in the chosen subtype.

Updated 5/9/2024