Help Center

The system will use the first cart template in the system unless you set the default type. The cart invoice template is generated when any Ecommerce order is created through the store front or back order system. You can override the template for each order if needed. To create the Cart Invoice Template, go to Settings > Templates > Cart Invoices.

The system will use the first cart template in the system unless you set the default type. The cart order template is generated when any Ecommerce order is created through the store front or back order system. You can override the template for each order if needed. To create the Cart Order Template, go to Settings > Templates > Cart Orders.

The office location where all ecommerce orders will ship from. You must have a valid send from address on the office to generate a shipping label for ecommerce shipments.

When set to yes, a customer can browse pricing for products when on your store front. If set to no, a customer must login to see your prices. You may want to turn this setting to off if you don't want non-registered customer to see your prices, e.g, a competitor.

Enter your EasyPost API Key to generate shipping rates and labels for your ecommerce shipments. All payments for labels will be made through your EasyPost account.

Enter the language you want to display when a user clicks on the Return Policy link on the footer of your ecommerce storefront. The Return Policy link will not display in your storefront if this field is left blank.

The system will send an email to the email address when a new customer registers in your storefront.

Your storefront can have a header with an image and search bar. If you plan to frame your storefront on your website that already has a header, you can disable the header. The search bar will display in the row with your product categories. To create a show header, go to Settings > System Design & Info > Store Setup and Design.

Your customer can see the Store Email when they view the Contact Us page in your storefront. You can also include your Store Email in the order confirmation and shipment emails.

Your customer will see the Store Phone Number when they view the Contact Us page in your storefront. You can also include your Store Phone Number in the order confirmation and shipment emails.

By default, this configuration is turned off. When turned on, contacts will be required to enter company information when registering for an account through the Ecommerce Storefront. With the configuration turned on, they will also have the option to register additional contacts at their company for client center accounts. These additional contacts will get emails prompting them to finish their registration process.