Subscribers
Allow subscribers to view and manage their subscriptions. Subscribers can create new subscriptions, renew subscriptions, change addresses, and view their payment history.
Allow subscribers to update their address information
Create and renew subscriptions
View all upcoming and expiring subscriptions
Update payment information to make sure service isn't interrupted
View all invoice history
The subscriber center is a way for your subscribers to manage their information, add and manage existing subscriptions, pay off invoices, manage their account information, and send gift subscriptions. This document outlines how to set up your subscriber center to be a successful middle man between you and your subscribers. If you are looking for other information about the subscriber center, let me provide a few good resources for you:
You can leave the subscriber center exactly how we designed it, or you can go to the Settings > System Design & Info > Subscriber Center Design page to customize the colors and branding. On this page, you can add your logos and colors. As much as we (and hopefully you!), love Ad Orbit, your customers probably don’t know who we are. So, we recommend changing your subscriber center to look and feel like it is yours, not ours
Now that you have set up the actual subscriber center with the design and configurations you want, there are a few helpful things to know as far as your subscribers go
Unlike contacts that can use the client center, you do not need to give any of your subscribers access to the subscriber center, or permissions within the subscriber center. Subscribers are technically a contact type within Ad Orbit. Any contacts who are set to the Subscriber type will automatically be approved for the subscriber center, and any contacts (not set to the subscriber contact type) who have a subscription will also automatically get a subscriber center account created. Every contact with access to the subscriber center has the same permissions within it.
Now that your subscriber center is up and ready to go, there are a couple of ways that your contacts can actually access the subscriber center.
The Subscription Form by Publication webforms are a great way for contacts to create new subscriptions. One of the features of this webform is that your subscribers can access the subscriber center from the webform, or create new account information if they are a new subscriber.
In the top corner of the webform, you will see an option to login if you are already a subscriber, which will redirect you to the subscriber center.
There is also a field for password, which is the password that the subscriber can then use to log in to their subscriber center account with.
All of the subscription expiration reminder mails, as well as the auto-renewal reminder email templates have merge tags that will send your contact to their subscriber center account. You can set up the system to automatically send these emails by enabling the subscription renewal email and subscription auto-renewal emails in your system configurations.