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Setting up your Confidence Levels and Pipelines

You can create a pipeline with a set of confidence levels to weight your opportunities and pending orders.  These are important for your opportunity reports to accurately reflect the likelihood of a deal closing.

  • You can create your pipelines and confidence levels under the Settings > Sales Setup > Pipelines & Confidence Levels.

  • Click on Add Pipeline to create a new pipeline.  You only have to give the pipeline a name. 

  • Once you have your pipeline setup, you can click on Add Confidence Level.

  • Each confidence level must have a name, a weighting percentage, and be associated with a pipeline.  The weighing percentage should reflect the likelihood of a deal closing.