Help Center

The system can automatically send print artwork reminder emails to your customers based on the status of their ad ticket and the material date. You can setup three email templates for your reminders: high, medium, and low priority. The email can include a link to the ticket so the customer can upload material through the portal.

Determine how many days before an ad ticket’s material due date to send automated artwork reminders.  You can have multiple dates.  The system will send the high priority email on the date nearest the due date. The system will send the low priority template if you have more than three days in the field. For example, if you enter 45, 30, 15, 5, the system will send Low, Low, Medium, High.

The system can automatically send digital artwork reminder emails to your customers based on the status of their ad ticket and the material date or offset date.  You can setup three email templates for your reminders: high, medium, and low priority. The email can include a link to the ticket so the customer can upload material through the portal.

Determine how many days before an ad ticket’s material due date to send automated artwork reminders.  You can have multiple dates.  The system will send the high priority email on the date nearest the due date. The system will send the low priority template if you have more than three days in the filed. For example, if you enter 45, 30, 15, 5, the system will send Low, Low, Medium, High.

The system will send an email to the ticket owner when a line item is updated. If there is no owner, the email will go to the rep. The email will list the changes made to the line item.